Privacy Policy

At U RIPPA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely by third-party payment providers; we do not store card details)

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and interactions with our website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you regarding your order or enquiries

  • Provide customer support

  • Improve our website and customer experience

  • Detect and prevent fraud or security issues

  • Comply with legal and regulatory obligations

If you opt in, we may also send marketing communications. You can unsubscribe at any time.

3. Disclosure of Information

We may disclose your personal information only where necessary to operate our business, including to:

  • Payment processing services

  • Delivery and logistics services

  • Website hosting, analytics, and marketing platforms

We do not sell your personal information to third parties.

4. Cookies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Analyse site traffic and performance

  • Improve user experience

You can control cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no online data transmission or storage system can be guaranteed to be completely secure.

6. Your Rights

Under Australian Privacy Law, you have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or outdated information

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal requirements, or resolve disputes.

8. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us